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Questions About Downloading
Q-1: How do I download my video, audio or zip file?
Q-2: Can I download directly to my iPhone, iPod or iPad?
Q-3: Can I download directly to other portable devices (Kindle®, Nook®, Android® phones, etc.)
Questions About How To Open, Sync and Play
Q-4: How do I open a file that is delivered in zipped format on my Windows computer (.zip file)?
Q-5: How do I open a file that is delivered in zipped format on my Mac computer(.zip file)?
Q-6: How do I play my video or audio file on my Windows computer?
Q-7: How do I play my video or audio file on my Apple computer?
Q-8: How do I add a file or folder to my iTunes Library?
Q-9: How do I play my video or audio on my iPod, iPad or iPhone?
Q-10: How do I sync my iTunes Library between my computer and my Apple device (iPod, iPhone or iPad)?
Other Questions Or Issues
Q-11: My downloaded file will not play on my computer or device. What should I do?
Q-12: Can I stream my video or audio file and watch and/or listen to it as it downloads?
Q-13: How can I listen to my audio or play my video on a Kindle Fire, a Nook or an Android device?
Q-14: I could not find my question or answer. How do I obtain help?